At Lucky Copiers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, submit an enquiry, request a quotation, place an order, or use our printing and signage services.

By using the Lucky Copiers website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information such as:

• Full name

• Company or organization name

• Email address

• Phone number

• Business or delivery address

• Printing and signage requirements

• Order details

• Artwork, designs, images, or files provided for printing

• Information submitted through enquiry or contact forms

• Payment or transaction information, where applicable

We may also collect basic technical information such as IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and quotation requests.

• Process and manage orders.

• Provide printing and signage services.

• Communicate with you regarding your order or enquiry.

• Arrange delivery or installation.

• Provide customer support.

• Process payments where applicable.

• Improve our website and services.

• Maintain business and transaction records.

• Prevent fraud or misuse.

• Send promotional communications where you have provided appropriate consent.

• Comply with applicable legal and regulatory requirements.

3. Payment Information and Client Information

Clients are responsible for providing accurate, complete, and up-to-date information when submitting enquiries, placing orders, providing delivery details, or making payments.

Payment details and other information provided by the client must be correct and authorized for use.

Lucky Copiers is not responsible for delays, errors, failed transactions, incorrect deliveries, or other issues caused by inaccurate, incomplete, or outdated information provided by the client.

Where payments are processed through third-party payment providers, payment information may be handled according to the privacy policy and terms of the relevant payment provider.

4. Customer Artwork and Files

Customers may provide logos, photographs, designs, documents, advertisements, or other files for printing or signage production.

Such files may be used and stored only as reasonably necessary to process orders, complete printing or signage work, make revisions, and provide customer support.

Customers are responsible for ensuring that they have the necessary rights and permissions to provide such content to Lucky Copiers.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.

• Remember user preferences.

• Analyze website traffic.

• Understand website usage.

• Improve user experience.

• Identify technical issues.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Sharing of Information

Lucky Copiers does not sell or rent your personal information. We may share necessary information with trusted service providers, delivery partners, payment providers, IT providers, or government authorities when required to provide services or comply with the law.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no online system or method of electronic transmission can guarantee complete security.

8. Data Retention

We may retain your information for as long as reasonably necessary to:

• Provide our services.

• Complete transactions.

• Maintain business records.

• Handle enquiries and customer support.

• Resolve disputes.

• Meet legal, accounting, or regulatory requirements.

When information is no longer required, it may be securely deleted or disposed of.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

Lucky Copiers is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Your Rights

Depending on applicable law, you may request:

• Access to your personal information.

• Correction of inaccurate information.

• Deletion of information where legally applicable.

• Withdrawal of consent where applicable.

• Removal from promotional communications.

You may contact us to make such a request. We may need to verify your identity before processing certain requests.

11. Changes to This Privacy Policy

Lucky Copiers may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.

Any updated Privacy Policy will be published on this page with a revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Lucky Copiers

Address:
Shop No. LG 110, Akruti Sankul,
Kumthekar Road, Sadashiv Peth,
Pune, Maharashtra – 411030, India

Email: info@luckycopiers.com
Phone: +91 98223 98722
Website: https://luckycopiers.com/

13. Consent

By using the Lucky Copiers website, submitting an enquiry, requesting a quotation, placing an order, or providing your information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.